FAQs
See below for some commonly asked questions to give you more information about how Switch My Service can help you.
If you have a question that you can't find the answer to, please contact us
Depending on the size and complexity of the proposal, you should receive a proposal within 1-2 days from having a bespoke and consultative conversation.
It may still be cost-effective to switch depending on a few factors such as early termination fees and contract duration left. Our advice would be to fill in your details and discuss your needs with a professional consultant. From there, they would be able to advise if it is in your best interests to switch or not, based on your requirements.
Mobile switching: You can be up and running within 3-4 working days for SIM only, or on average within 15 days if purchased with a handset.
Business Phone and Broadband / VoIP switching: From saying yes to your new business phone and broadband to going live, this can take as little as 30 days.
Mobile switching: You can easily and effectively add more tariffs and handsets as and when you need them.
Business Phone and Broadband / VoIP switching: Your consultant should capture your business's ambitions and plans so that they can factor this into your bespoke proposal. They will be able to design your business phone and broadband system to allow for seamless scalability and flexibility.
A consultant will ask you a series of questions to better understand your requirements so they can provide you with a suitable proposal and solution.
You can speak to someone to discuss your current services and your future needs. From there they will be able to help you decide which is the best solution and service for you.
